From first message to launch day.

1. 01

   Free quote & website audit

   Send us a message with your business and current website (if you have one). Within 24 hours we'll reply with a free audit of what's working, what isn't, and a clear no-obligation quote.

2. 02

   Discovery call

   We book a friendly call to talk about your business, your customers, the pages and features you need, and any brand or style ideas you have. No jargon, no pressure.

3. 03

   Design & build

   We design your site, share a preview and refine with your feedback. Then we build the final version — fast, mobile-first and ready to convert.

4. 04

   Launch & handover

   We launch your site and either transfer all logins to you (you pay hosting yourself) or host and maintain it for a simple monthly fee. Your choice.

Common questions

The things people usually want to know before we begin. Anything we haven't covered? Just ask.

How long does a website take?

It depends on the size of the project and how much your site needs to do. A single-page website is usually the quickest route, while a larger trades website with multiple service pages and extra functionality takes longer. We agree a realistic timeline with you before any work begins, and the biggest factor is usually how quickly content and feedback come back to us.

What will I need to provide?

Typically your logo (if you have one), a short description of your business, the services you offer, any photographs you'd like us to use, and the contact details you want on the site. If you don't have everything ready, tell us — we'll guide you through what's needed and suggest options where something is missing.

How do feedback and revisions work?

We share a preview of your site and you send us your comments in whatever way suits you — a list, an email or a quick call. We work through your feedback together before launch. The scope of revisions included is agreed up front as part of your quote, so there are no surprises.

What happens after the website launches?

We check everything is working on desktop and mobile, and make sure you know how to get in touch if something needs changing. From there you can either look after the site yourself or ask us to keep it maintained for you.

What about domains, hosting and maintenance?

You can host the site yourself and pay your provider directly, or we can host and maintain it for a simple monthly fee. Domains are usually registered in your name. The exact arrangement and costs are confirmed with you before work starts, so you always know what you're committing to.

Who owns the website and the logins?

The website is built for your business. At handover we arrange access to the accounts your site relies on, and we set out exactly what is transferred and when as part of your quote — before any work begins.

Can you redesign my existing website?

Yes. Redesigns are very welcome. Send us your current site and we'll include a free audit with your quote, pointing out what's working, what's holding you back and what we'd change.

Should I choose a single-page website or a trades package?

A single-page website is one polished page personalised with your branding, content and images — the fastest and most affordable way to get online, from £500. Our trades packages start at £1,195 and are the right choice when you need several service pages, areas covered, project galleries and features like bookings or recruitment. If neither quite fits, tell us what you need and we'll advise.